Couple of things we wanted to let you know about.
1. The MAX article writing integration has been a huge success,
however...
2. The sheer volume increase of orders coming from UAW users was
unexpected and has caused some slowdowns and delays...for this, the MAX
Team apologizes...they are working feverishly to catch up and in fact have
hired on 100 more writers to handle the volume.
3. Turnaround times seem to be varying between 2-10 days at present, so
please be patient as they get caught up.
4. And the last piece of information is that MAX is not UAW. It is a
separate service, managed by another company. So please don't send MAX
support tickets and requests through the UAW helpdesk as the response will
simply be to contact MAX Support at support@myarticleexpress.com or through
the support tab inside your MAX desktop.
Things will speed up as the new writers get acclimated. We have had a
bunch of great reviews come in on the integration and it will only get
better from here on out.
Wishing you all the best,
The UAW Team
Any Qestions? Please reply to this email or use the helpdesk:
http://allegrettopublishing.com/support
Allegretto Publishing Ltd
50 Southshore Drive,
Brooks, AB T1R 1M4,
Canada
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